TIME CLOCK DEPOT CUSTOMER CARE
SERVICE/SUPPORT DEPARTMENT
Support Hours 8am – 4pm PST M – F
Phone: (604)460-8866 Fax: (604)460-8670
Email: support@timeaccessinc.com
OUR PROFESSIONAL SKILLED SERVICE AND SUPPORT STAFF ARE FACTORY TRAINED TO OFFER THE HIGHEST STANDARD OF SUPPORT TO OUR CUSTOMERS. OUR SERVICE AND SUPPORT IS FAST AND COURTEOUS WE ARE NOT HAPPY UNTIL THE CUSTOMER IS FULLY SATISFIED WITH THE SERVICE THEY HAVE RECEIVED. CUSTOMER SUPPORT IS HOW TIME ACCESS SYSTEMS HAS EARNED ITS CUSTOMER LOYALTY OVER THE YEARS
OUR SERVICE TEAM ALWAYS CAREFULLY DIAGNOSES THE PROBLEM AND PERFORMS THE NECESSARY REPAIRS OR SOLUTIONS TO OUR CUSTOMER’S EQUIPMENT WITH HIGH QUALITY INSTRUMENTS, TOOLS AND FACTORY APPROVED REPLACEMENT PARTS
AFTER SALES CUSTOMER SERVICE/SUPPORT
WE ALSO OFFER FREE LOANER EQUIPMENT OR SYSTEMS (WHEN AVAILABLE) TO MINIMIZE ANY DOWN TIME AND INCONVENIENCE, WHILE OUR CUSTOMERS EQUIPMENT IS BEING SERVICED.
TIME ACCESS SYSTEMS SERVICE AND SUPPORT DEPARTMENT WILL PERFORM YOUR REPAIRS OR REQUIRED SUPPORT. FROM OUR SERVICE FACILITIES OR AT OUR CUSTOMERS SITE- AT A REASONABLE RATE …WE WARRANTY ALL OF OUR REPAIRS.